Privacy Policy
How Tee Up Country Club collects, uses, and protects your personal information.
This Privacy Policy describes how Tee Up Country Club Pty Ltd (“we”, “us”, or “our”) collects, uses, stores, and protects your personal information when you use the Tee Up CC mobile application. By creating an account or using our app, you agree to the practices described in this policy. Please read it carefully.
Information We Collect
When you create an account or use the Tee Up CC app, we collect personal information that you provide directly to us. This information is necessary for us to deliver our services and personalise your experience on the platform.
Personal information we collect includes:
Email Address
Phone Number
Date of Birth
Gender
Profile Photo (optional)
Location (for course booking)
Providing your personal information is voluntary, but if you choose not to provide certain details, we may be unable to create your account or deliver some features of the app.
How We Use Your Information
We use the personal information we collect only for the purposes described below. We do not use your data for purposes beyond what is reasonably necessary to operate and improve the Tee Up CC platform.
- Account creation and management
- Profile personalisation
- Course booking
- Scoring and gameplay
- Customer support
- Legal compliance
User-Generated Content (Posts & Highlights)
Tee Up CC allows you to share posts and highlights about your golf games with other users on the platform. When you create and publish content, please be aware of the following:
- Visibility — content you post (including game results, photos, and highlights) may be visible to other registered users of the app, depending on your privacy settings.
- Content storage — your posts and media uploads are stored securely on our servers as part of your account data.
- Removal — you may delete your posts at any time from within the app. If you delete your account, your user-generated content will also be removed in accordance with our data retention policy.
Sharing and Disclosure of Information
We respect your privacy and take a cautious approach to sharing your personal information. We do not sell, rent, or trade your personal information to any third party for marketing or commercial purposes.
Golf courses on our platform
All golf courses available for booking within the app are registered and verified directly through our administrative platform. Your booking information is managed internally by Tee Up CC and is not shared externally with unauthorised parties.
Third-Party Services and Payment Processors
To facilitate bookings and in-app transactions, we use secure, reputable third-party payment processors. We are committed to ensuring that your financial details are handled with the highest level of security.
- Secure payment gateway—all payments are encrypted and processed through a certified secure payment provider.
- Transaction records — we retain booking confirmation and transaction reference information (not card details) for accounting and support purposes.
Eligibility and Age Restrictions
Tee Up CC is intended for use by individuals who meet the following eligibility requirements:
- Minimum age — you must be at least 18 years of age to create an account and use the app. We do not knowingly collect personal information from individuals under 18.
- Date of Birth collection — we collect your date of birth at registration to verify eligibility and ensure age-appropriate access to the platform.
If we determine that a user does not meet the required age criteria, we reserve the right to deactivate their account to ensure compliance with our policies.
Data Storage and Security
All data is stored on secure servers and protected against unauthorised access, loss, or misuse through appropriate technical and organisational measures.
Access Controls
Access to personal data is limited to authorised users only, in accordance with applicable data protection laws.
Secure Hosting
Your data is stored on secure server. We partner with industry-standard cloud infrastructure providers that maintain rigorous security certifications.
Regular Reviews
We regularly review and update our security practices, data handling procedures, and technical safeguards to align with current industry best practices and emerging threats.
Your Rights
You have important rights in relation to the personal information we hold about you. We are committed to honouring these rights and making it easy for you to exercise them.
Right of Access
You may request a copy of the personal information we hold about you at any time.
Right to Correction
If any of your personal information is inaccurate or out of date, you may update it directly in your profile settings, or contact us to request a correction.
Right to Deletion
You have the right to request the deletion of your personal data. You can do this by deleting your account via the app or by contacting us directly.
To exercise any of these rights, please contact us using the details in Section 11. We will respond to your request within a reasonable timeframe and in accordance with applicable privacy laws.
Data Retention Policy
We retain your personal information for as long as your account is active or as needed to provide you with our services. When you delete your account, we will delete or de-identify your personal data within a reasonable period, except where we are required to retain it for legal, or regulatory purposes.
Account Deletion
You have the right to permanently delete your Tee Up CC account at any time. When you request account deletion, the following will occur:
- Your profile — your name, photo, bio, and personal details will be removed from the platform.
- Your posts and highlights — all content you have shared on the platform will be deleted.
- Your booking history — booking records may be retained for internal purposes such as tracking booking counts and revenue, even after account deletion, in compliance with applicable laws.
How to delete your account
- Open the Tee Up CC app and go toSettingsby tapping the user icon on the home screen.
- Scroll to Delete Account.
- Follow the on-screen instructions to confirm deletion.
Please note: Account deletion is permanent and cannot be undone. Once your account is deleted, you will not be able to recover your data, posts, game history, or any other content associated with your account.
Contact Us
If you have any questions about this Privacy Policy, wish to exercise your privacy rights,
or would like to raise a concern about how we handle your personal information,
please get in touch with our team.
info@teeupcc.com
We aim to respond to all enquiries within
5 business days.